Refund Policy
Last updated: 2026
At Niraj Tricycle Agency Gorakhpur, we want every customer to be happy with their purchase. Please read our refund and return policy carefully.
Returns
Products may be returned within 7 days of purchase if they are unused, in original packaging and accompanied by the original invoice. Please contact us first at +91 93363 54936.
Damaged or Defective Items
If you receive a damaged or defective product, please notify us within 48 hours of purchase. We'll arrange a replacement or appropriate resolution as per the manufacturer's warranty.
Non-Refundable Items
Customised products, used products, and items damaged due to misuse are not eligible for refund.
Refund Process
Approved refunds will be processed within 7–10 working days through the original payment method.
Contact
For refund queries, call +91 93363 54936 or email info@nirajtricycleagency.shop.